Video instructions
Video on annual inspection, repair, maintenance
In this video, Mr. Rau shows you the individual steps for sending in your meter for an annual inspection, repair or maintenance.
Step by step
How to get your measuring device to us
Where to send it?
- To the specialist dealer from whom it was purchased
- send to us by post
- Pick-up order on the RAU website:
Apply for a loan device
Do you need a loaner appliance for the duration of the annual inspection, maintenance or repair?
Please fill out our
loaner application
out.
Secure packaging
Please pack your measuring device and all accessories securely in a sturdy cardboard box for shipping.
We need the following information:
- Company address / name
- Work order (e.g. annual audit)
- Serial number
- Date of the next annual audit due
- Error description for repair