{"id":24816,"date":"2024-01-10T11:57:48","date_gmt":"2024-01-10T10:57:48","guid":{"rendered":"https:\/\/www.rau-systems.de\/faqs\/"},"modified":"2024-09-26T18:32:29","modified_gmt":"2024-09-26T16:32:29","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.rau-systems.de\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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FAQs<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We have collected frequently asked questions and answered them carefully in our FAQ section. If you still can’t find the answer to your specific question, please contact us<\/span><\/a>! <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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MEASURING INSTRUMENTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Product information<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Where can I buy Rau measuring devices?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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You can only<\/strong> purchase our Rau DPG07 and DPG02 measuring devices from specialist dealers<\/strong>.
\nIn our specialist dealer search<\/a> you will find a list of all specialist dealers and online dealers with Rau products. <\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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What is the difference between the DPG07 and DPG02 measuring device?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Our two measuring devices DPG07 and DPG02 are equivalent in terms of quality and precision, and the scope of testing is almost identical. Our DPG07 offers the great additional advantage of saving the test data on an SD card<\/strong>. This allows you to carry out several measurements, manage them in the office and also print them out as a ready-made, informative A4 data sheet<\/strong>. With the special accessory WPS radio, wireless data transmission is<\/strong> possible in inaccessible or difficult test situations. You can find a more detailed comparison of our two measuring devices on our measuring device comparison page<\/a>. <\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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What tests can I carry out with the measuring device?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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With the two Rau measuring devices DPG02 and DPG07, you can test natural gas, liquid gas, water, heating and waste water pipes<\/strong>. The scope of testing covers load and leak testing and serviceability determination (leakage rate)<\/strong>. The exact list of all tests according to the respective measuring device can be found on the product detail pages of our DPG07 TOUCH<\/a> and DPG02 TOUCH<\/a>. <\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Why is the LM06 \/ LM03 \/ LM02 no longer available to buy?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Due to the high demand for improved electronic measuring devices with touch displays, our older models have been removed from the range<\/strong>. These have the unbeatable advantages of a larger test scope, an exact output test value and a printout as legally compliant proof. Find out more about our current models DPG07 TOUCH<\/a> and DPG02 TOUCH<\/a> today. <\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Annual inspection \/ maintenance \/ repair<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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When does my device have to undergo an annual inspection?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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This is exceptional and your big advantage: our measuring devices do not have to be tested<\/strong> annually, but only every 2 years.<\/strong>
\nYou can find detailed information on the annual inspection and how to send in your device on our annual inspection and repair<\/a> page. <\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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When is the next annual audit due? <\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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You will find the date of the last annual inspection on the round, silver inspection sticker on the meter<\/strong>.
\nThe month and year of the next annual test due are punched with holes.
\nYou will also receive an A4 test report<\/strong> for each annual test carried out , on which the test date and the next due annual test date are entered<\/strong>.
\nDetailed information on the annual inspection and how to send in your device can be found on our Annual inspection and repair<\/a> page. <\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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What happens during the annual audit?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Various work is carried out on your measuring device at our factory: <\/p>\n